Introduction to Implementing Winning KPIs

White Paper Cover Image

For years many organisations have used what they thought were KPIs but the measures have not had the impact management and the Board were seeking. KPIs themselves are mislabelled and misused. Organisations with over 20 KPIs lack focus, lack alignment and under achieve. In fact, there are normally less than 10 true KPIs in an organisation and these are measured and reported 24/7, daily, or at the outside weekly.

David Parmenter’s work on KPIs has received international recognition. His book “Key Performance Indicators – developing, implementing and using winning KPIs” published in January 2007 is already being published in Chinese. This paper covers the latest thinking on KPIs. David believes that there are four types of performance measures and thus choosing the right mix is crucial for effective measurement and control.

This white paper will show you how to choose the right KPIs.  This paper will be useful for organisations regardless as to whether they have a balanced scorecard or not.

What you will gain

  • Access to electronic versions of all templates
  • distinguish between KPIs and key result indicators
  • explain the new thinking on KPIs
  • brainstorm your critical success factors
  • report measures to staff, management and the Board
  • use the checklists and templates designed to help you with your implementation
  • identify some performance measures of relevance to your organisation

Contents:

  • how performance measures are divided into four types: key result indicators, result indicators, performance indicators and key performance indicators
  • KPI stories
  • a critical success factor(CSF) case study
  • white paper to revisit your own performance measures and practice finding your CSFs
  • the important 10/80/10 rule
  • the performance measures checklist (>500 measures)
  • reporting of measures

Table of Contents

  1. Introduction
  2. The four types of performance measures
  3. The characteristics of KPIs
  4. Importance of measuring current and future actions
  5. The 12 step model for implementing performance measures
  6. Reporting performance measures
  7. Immediate next steps
  8. Presenter’s biography
  9. Appendix 1: Identifying organisation-wide CSFs
  10. Appendix 2: Success Factor (SF) Checklist
  11. Appendix 3: Checklist for identifying the CSFs
  12. Appendix 4: List of performance measures

How to buy

You can use Paypal to purchase this paper by adding it to your cart.

This cutting-edge white paper is available for purchase at $250 NZD each. This white paper has over $100,000 of consultancy time invested, and evolved through interaction with over 5,000 workshop attendees, working in management since early 1980 and meeting with influential thought leaders. This paper is not a regurgitation of other writer's work.

This white paper include templates, checklists, workshop agendas, etc to help you implement the changes required. The white paper is sent in hardcopy and the templates included in the paper are made available electronically at the time of purchase.